We offer personalised service, site visits & support all over Sweden!

Sometimes it is urgent and the customer needs reliable help from service technicians with both deep and broad expertise. Here is our Service & Support where we carry out site visits at short notice and investigations via cloud connection where possible. In addition, we have a loop on our support line for those who are in need of urgent help but have not yet signed a service agreement with us.

Here you can find contact details for our Service & Support:

Error reporting: Create fault report, return, warranty action. For urgent matters, call us directly on 0300-83 70 00.
Service booking: Tel. 0300-83 70 70 (Monday - Friday 07.30-12.00), other times: bokaservice@enviroprocess.com. In case of emergency, please call Enviroprocess directly on Tel. 0300-83 70 00.

Service and after-sales services

When a service technician from EnviroProcess visits your plant, you can rest assured that you have the right expertise on site and that the work is carried out professionally.

Authorised Service

Large authorised service department: In our endeavour to always respond to the industry's growing demand for services, our service and system technicians undergo annual training with our agencies and suppliers. This ensures the level of knowledge needed to best provide our customers with the service they expect at the pool. In addition, our technicians undergo the necessary training in safe chemical handling, hot work and electrical authorisation in accordance with the requirements of the Electrical Safety Authority.

Good service makes for a good economy

Preventive maintenance is good economics: The technical installation is one of the most important parts of your business that should function for a long time. As with all technical systems and installations, ongoing maintenance is required to reduce the risk of breakdowns.

Preventive and planned downtime means that we have resources and spare parts on site to optimise your response.